Parent Portal FAQ

Click here to access the Parent Portal.

Below are a series of Frequently Asked Questions and answers. If you require additional assistance, please email: Email Genesis Parent or call 732-452-4574 between the hours of 8:00AM-4:00PM.

Question 1. How do I register for the Parent Portal?

Answer 1. Contact the Enrollment Center or call 732-452-4574 between the hours of 8:00AM - 4:00PM.

Question 2.  Is there a user's guide for the Parent Portal?

Answer 2. Yes. Please click the link for a PDF version of the Parent Access Manual

Question 3. I tried logging in but the login screen goes back to blank. Why?

Answer 3. If a user attempts to login 5 or more times using the wrong password the system will disable the account. If this occurs, a user should either Contact the Enrollment Center or call 732-452-4574 between the hours of 8:00AM - 4:00PM.

Question 4. I have more than one child in the district, do I have to submit a registration form for each child?

Answer 4. Yes. We ask that parent/legal guardian submit a registration form for each child. This is done to ensure the information we receive is correct and allows us to connect all of the children under the same account.

Question 5. How do I make a Parent Request for scheduling for next year?

Answer 5. Currently, only at specific times of the year, parents are able to make an elective request for the student's schedule for next year.